Frequently asked questions
Enrolment, payment, certificates and in-house training. If your question is not here, send us a message and we will answer it.
Frequently asked questions
How do I enrol in a course?
Create an account, choose your course, and pay by card or GCash. Your access opens as soon as the payment clears.
Will I receive a certificate?
Yes. Finish every lesson and pass the quiz and your certificate is issued automatically. Anyone can check it is genuine on our Verify a certificate page.
Do you run in-house training?
We do. Tell us the team, the topic and the dates you have in mind and we will send a proposal.
What payment methods do you accept?
Visa and Mastercard, and GCash. Payments are processed by PayMongo, so we never see your card details.
Can I get a refund?
Course purchases are final once access has opened. Talk to us before enrolling if you are not sure which course fits.
How long do I have access?
Your access does not expire. You can revisit the lessons whenever you need a refresher.
Still have a question?
Talk to a learning consultant — we usually reply within one working day.